Privacy Policy

The Fence People Limited is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our data practices and your rights regarding your information.

Information We Collect

We collect personal information through various means to provide you with better service and communication:

• Contact Information: Name, email address, phone number, and physical address provided through forms on our website or quotes
• Usage Information: Information about how you interact with our website, including IP address, browser type, device type, pages visited, and referring website
• Payment Information: If applicable, payment details for completed transactions
• Phone Numbers: Phone numbers provided for text communication with your explicit consent

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and providing customer support
• Processing and fulfilling quote requests and orders
• Sending you service-related announcements and updates
• Improving website functionality and user experience
• Marketing communications (with your consent)
• Text messaging regarding your inquiries and services (with consent)

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain the confidentiality of your information.

Mobile Communication Note: Information you provide for text messaging is explicitly excluded from any third-party marketing use.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Analyze website traffic and user behavior
• Remember your preferences and settings
• Improve overall website functionality

You can disable cookies through your browser settings, although this may limit some website functionality. For detailed information about managing cookies, consult your browser's help documentation.

Data Security

Important Notice: No method of transmission over the internet is 100% secure. While we implement reasonable security measures to protect your information, we cannot guarantee absolute security. You provide information at your own risk.

We use industry-standard security protocols to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

Text Message Communications

If you provide your phone number and consent to SMS communications, you agree to receive text messages regarding your inquiries and services. Message and data rates may apply. You can opt out of text communications by replying "STOP" to any message. We will honor your request within a reasonable timeframe.

Policy Updates

The Fence People Limited reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us: